I love the food. I usually have it delivered but today I was out so I decided to pick up instead. I arrived at 1:24 and left with my salad at 2:07. 1 salad. 6 people came and left while I waited. I was sitting 6ft from the register and at times I was the only person in the small cafe. I was never addressed. I never want to be a bother or a bad customer so I was being patient. Then I received my salad, that I've ordered 2x before in the last week, and I requested (and paid for) extra add-ons. After I'd left the store and checked my salad I saw that I only had 1 egg and that the container was the size of a half salad. I was told that the salad only comes with 1/2 an egg and that the container size is arbitrary. The previous times ordering the smoked salmon salad with add-ons I was given 2 full eggs and it came in the full size container. For $21.73 (including tip) this soured me on Kale me Crazy. I'm ok with the serving but it should be standardized so there will be no misunderstandings. Two star because I love the food, I was just very disappointed in the, not rude but, nonchalant attitude. Sorry so long. I wasn't going to complain or rate but I was asked to give my opinion. *1-09-2020 UPDATE As I stated, I love the food so like a true addict I went back for the same salad today. The young lady recognized me me when I walked in, gave me my salad and before I could say anything she said " This one is on us. Sorry about your wait (last time (! Personal attention and customer service is alive and well. I wasn't expecting or even accepting free food for my inconvenience but she insisted. Kudos and Thanks!
Just went in for the first time tonight. John was very helpful and gave me advice about juicing and cleansing, then recommended the Beet L Juice. So good. I...